Behavior Shield and Ransomware Protection off on startup

AVG Protection
10


Hi Bojan, 

We will help you in this. 

Kindly use clear from the below link and uninstall the AVG : 
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover
Restart the PC and reinstall the AVG.
Keep us posted.

11

Thanks so much for your help, Rakshith! I'll get back to you when I'm done.

1

Dear Support,

Since update 21.1.3164 (build 21.1.5968.643) Behavior Shield and Ransomeware Protection are off on computer startup and have to enabled manually.

Is there a way to fix this?

Kind regards,

Bojan Milivojevic

9

Thanks so much for your help, Rakshith! I'll get back to you when I'm done.

3

You are most welcome, Bojan. We really appreciate your patience.

4

No luck with turning off Windows Defender Firewall I'm afraid. Will AVG address this problem in its next update and when's the next update due?

5


Hi Bojan, 

We will help you in this. 

Kindly use clear from the below link and uninstall the AVG : 
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover
Restart the PC and reinstall the AVG.
Keep us posted.

7

Does Windows Defender Firewall count?

I'm using the free version of the AVG antivirus…

8

We're sorry to know that, Bojan.
Sometimes, this might happen if there are any other antivirus installed on your computer. Please check & remove, if there are any security software. 
Also, clarify whether you use the free AVG antivirus.

6

Our pleasure, Bojan.

You can write back to us at your convenient time, as we're available 24/7.
We'd be happy to help you if you require further assistance.
Have a great day!

2

Windows Defender shouldn't conflict with AVG Free Antivirus. However, you can try to disable Windows Defender once & check if it helps.