Being charged for a non-existint sub

AVG Subscription
3

Hi Robert,

We acknowledge your refund request.
As it isn't recommended to share order/account info over this post, we've sent you an email requesting few info to locate the order.
Please revert to us via email to proceed further.

1

I got  £29.99 DRI*AVG Technologi charge for a sub that i dont even have how do u get that refunded when i have no order number or product key

2

Hi Robert,

We acknowledge your refund request.
As it isn't recommended to share order/account info over this post, we've sent you an email requesting few info to locate the order.
Please revert to us via email to proceed further.