Hello Alma.
Support is currently available in English only. Please use a translator (for example, http://translate.google.com/) to read our reply.
We can assure you that we have not processed any unauthorized payments from your card or account. We could not find an active subscription registered to the email address that you used to contact us here, which is going to be renewed. Could it be possible that it is under a different email address?
I have sent an email requesting more details to locate this order. Please revert it containing those details.
Waarom debiteert u mijn rekening met 89,99€? Ik gaf hiervoor geen opdracht en ik wil dat dit onmiddellijk stopt. In februari 2020 heb ik nog twee rekeningen betaald.
‘ik voel mij frauduleus behandeld.
Hello Alma.
Support is currently available in English only. Please use a translator (for example, http://translate.google.com/) to read our reply.
We can assure you that we have not processed any unauthorized payments from your card or account. We could not find an active subscription registered to the email address that you used to contact us here, which is going to be renewed. Could it be possible that it is under a different email address?
I have sent an email requesting more details to locate this order. Please revert it containing those details.