Big Sur latest update, Apple Mail cannot synchronize IMAP folders

Hi,

We are here to help.

Are you able to synchronize the IMAP folders when the AVG is turned off?

Please turn off the email shield and check for the issue again.

Keep us posted.

Hello,

thank you for the info and help.

Now it seems it works. But there are IMAP folders which are still not synchronized…no idea.

Kind regards
István

Hello,

yes, sure. Before deleted AVG I tried to turn off mail shield, and web shield too. Nothing happened.

Istvan

Hello,

really tried everything I found on Apple Support communities, finally uninstalled AVG and tried to delet all the files. Did not help. What to do? Please help!

Thank you
Istvan

Hello,

yes, sure. Before deleted AVG I tried to turn off mail shield, and web shield too. Nothing happened.

Istvan

Istvan, follow the steps below to make sure AVG is removed completely.

1. Open Finder
2. In menubar select Go > Go to Folder…
3. Type /Library/Application Support/ and his the enter key
4. Locate and delete AVGAntivirus folder
5. Reboot computer and AVG should be removed.

Alright, Istvan. Please clarify whether IMAP folders are synchronized after uninstalling AVG on your MAC.

Hi,

We are here to help.

Are you able to synchronize the IMAP folders when the AVG is turned off?

Please turn off the email shield and check for the issue again.

Keep us posted.

Hello,

thank you for the info and help.

Now it seems it works. But there are IMAP folders which are still not synchronized…no idea.

Kind regards
István

Hello,

I think there is a misunderstanding. I have already uninstalled AVG with hopefully all the hidden parts some days ago. Nothing has changed, I mean the apple mail do not synchronize with icloud and with my other supplier. There was an advice on Mac community to set off the firewall, I did it, but nothing happened. So I stil don't know what to do, but there is no AVG on my macbook 12".

Any idea?

Thank you
Istvan

Hello,

yes, seems like this is not on AVG. But please let me know what I have to check if accidentaly there are some hidden files left from AVG.

Thank you in advance
István

Istvan, we'd request you to contact Apple support since the issue persists even after removing AVG completely.