Hello Rafael,
We are sorry for the way you feel.
When you initially purchased the product, you received 57.16% discount and agreed that your subscription would continue for successive renewal terms equal in length to your initial license term, at the undiscounted price in effect at renewal. Information about price increase was included in the renewal notification email that was sent 30 days before the charge took place.
We initiated a refund in the amount 79.99 USD and sent you an e-mail confirming the same. If the e-mail is not found in your inbox, do check your spam/junk folders as well.
If you wish to purchase AVG products at a discounted price, you can reach our Sales team directly using this link.
Recently, the AVG charged my card for automatic renewal of my internet AVG antivirus which is I dont want anymore. It cost around 80USD which is too costly. I need a refund for sure and the AVG cannot reach fot this issue.
Hello Rafael,
We are sorry for the way you feel.
When you initially purchased the product, you received 57.16% discount and agreed that your subscription would continue for successive renewal terms equal in length to your initial license term, at the undiscounted price in effect at renewal. Information about price increase was included in the renewal notification email that was sent 30 days before the charge took place.
We initiated a refund in the amount 79.99 USD and sent you an e-mail confirming the same. If the e-mail is not found in your inbox, do check your spam/junk folders as well.
If you wish to purchase AVG products at a discounted price, you can reach our Sales team directly using this link.