Billing and VAT number (EU intra-community)

Hello Eric,

We request you to contact our designated sales/billing team directly for further assistance in this regard.
Please use this link to contact our sales team via live chat.
Thank you for understanding.

Hi,

I notice that my vat number does not appear on 2 of my invoices: (Deleted) and (Deleted). Strangely, it was present on my previous invoices: last example (Deleted), ... for the same account. I guess you misplaced it because I had to re-enter it in my account for the following purchase: (Deleted).

Consequently:
1. I paid the VAT for these 2 invoices in Ireland.
2. I cannot deduct it in my country (Belgium).

Is it possible to obtain these 2 invoices with my VAT number (which you already have), without VAT and to obtain a refund of the VAT unduly paid?

Regards ! Eric

Hello Eric,

We request you to contact our designated sales/billing team directly for further assistance in this regard.
Please use this link to contact our sales team via live chat.
Thank you for understanding.