Billing error my order no701-6184539 twice debit ofRs.1551/ reg

AVG Subscription
4

Hello Jayaraj,
We are sorry to know that you have been charged twice. Please do not worry, we see from our record that the transaction is declined. The payment for this charge will get reverted to your account in 5 to 10 working days.
Thank you

1

Sir
I have purchase your AVG Intenet Security product on 2.1.2017 order No.701-6184539 for Rs.1551/-
But at the time of making payment through my debit card it showed failed transaction and again
I made the paymnet of Rs.1551- then it was successcul. But twice the time my account of debited once at 20.18 pm and another at 20.22 pm on 2.1.2017. 
Hene kindly refund Rs.1551/- at once.  I have made this complaint yesterday itself, but neither any reply nor credit was made to my account.  please expedite reply

3

Hello Jayaraj,
We are sorry to know that you have been charged twice. Please do not worry, we see from our record that the transaction is declined. The payment for this charge will get reverted to your account in 5 to 10 working days.
Thank you

2
Other user jayaraj john posting (https://support.avg.com/answers?id=906b0000000DZLfAAO).
AVG Guru