Billing is trying to charge my annual subscription fee two months in advance

AVG Subscription
1

Hello AVG Community,

I can't seem to find a better way to address this issue with my account. I currently have an annual subscription for AVG Tune Up and the account has expired payment information.  The subscription doesn't expire until October, but I have been receiving pop up notifications for the past month reminding me to update this information. The only reason I haven't updated the information yet is because the aggressive offense of pop ups I get three times a day makes me feel as if my card will be charged upon updating the information and I want it to be charged on the date the subscription renews. Not any earlier. Can I please get some help changing the notification settings for this aggressive subscription renewal process?

3

Hello Paul,
You've reached the AVG community support forum.
I am sorry to hear that you are receving pop ups from AVG aggressively
about changing your card details. Our marketing team is already working to create a smoother experience. To resolve the issue :

Please open AVG [Internet Security/ TuneUp/Driver Updater] and click "Menu" > "Settings" > "General" > "Personal Privacy" .Within "Personal Privacy", please deselect options under the "Offers" and "Personalization" sections. This will stop any further offers of this type. If you need further assistance you can also follow the below article :

Managing pop-up notifications in AVG products

If you wish to update your card details, you can always contact our sales team directly. Please visit this link (https://support.avg.com/support_sales?l=en) click on purchase and renewal option to contact our sales team via live chat. 

I hope this help you to resolve the issue. if you need anything else at all, feel free to message me at any time. I’d be happy to help.

Thank you for your understanding.

2

Hello Paul,
You've reached the AVG community support forum.
I am sorry to hear that you are receving pop ups from AVG aggressively
about changing your card details. Our marketing team is already working to create a smoother experience. To resolve the issue :

Please open AVG [Internet Security/ TuneUp/Driver Updater] and click "Menu" > "Settings" > "General" > "Personal Privacy" .Within "Personal Privacy", please deselect options under the "Offers" and "Personalization" sections. This will stop any further offers of this type. If you need further assistance you can also follow the below article :

Managing pop-up notifications in AVG products

If you wish to update your card details, you can always contact our sales team directly. Please visit this link (https://support.avg.com/support_sales?l=en) click on purchase and renewal option to contact our sales team via live chat. 

I hope this help you to resolve the issue. if you need anything else at all, feel free to message me at any time. I’d be happy to help.

Thank you for your understanding.