Hello Melinda,
You've reached the AVG community support forum.
We understand that you are unable to use the purchased subscription in phone and no account available.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I have 5 avg icons on my phone is am paying multiple payments on my account. However AVG says I have no account. Added no adds over a month ago it is still not working. I have first the free account. Added $14,99 a month for something. Then add protection it's not working. I am ready to cancel all accounts and go to a new service. Nobody will assist me in identifying my charges. Or how to reach Billing or customer service.
Melinda Sapp
(email address removed)
Hello Melinda,
You've reached the AVG community support forum.
We understand that you are unable to use the purchased subscription in phone and no account available.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.