Hi Rosalind,
We're glad to look into this & help you.
Upon checking your account, we're unable to find the charge. It might be registered under your alternate email address.
As it isn't recommended to share the account info over this public post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.
I have been charged on my credit card on 22 May 2021 an amount of $109.99. On checking my 2 year subscription account I am already paid up to May 2022. Could you please explain this payment and if it is incorrect please organise a refund. Thank you.
Rosalind Christian
Hi Rosalind,
We're glad to look into this & help you.
Upon checking your account, we're unable to find the charge. It might be registered under your alternate email address.
As it isn't recommended to share the account info over this public post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.