Hello Linda,
Sorry for the inconvenience caused. I would request you to reinstall your AVG Protection multidevice program once. Please follow the below mentioned instructions for that.
1) First step is to use AVG Remover tool and uninstall your AVG protection program completely. To download AVG Remover Tool please click on the following link: http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIt%2FSZ%2B6L142fQqQGY%2FBm5pAnm6mPtW1NcsJq2SQQ7Afv
2) Run the downloaded tool and follow the instructions displayed on your screen.
- Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate AVG Protection program please follow the instructions mentioned in the following article: http://avgread.me/1FKGRZI .
If the issue persists, please do let us know. Thank you.
I keep on getting the error .bin file missing when I update my AVG protection. I just downloaded and purchased the full license yesterday. I already did a repair and also deleted temporary update files, as per instructed in the support blog and it still is not working. Any other option?
Hello Linda,
Sorry for the inconvenience caused. I would request you to reinstall your AVG Protection multidevice program once. Please follow the below mentioned instructions for that.
1) First step is to use AVG Remover tool and uninstall your AVG protection program completely. To download AVG Remover Tool please click on the following link: http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIt%2FSZ%2B6L142fQqQGY%2FBm5pAnm6mPtW1NcsJq2SQQ7Afv
2) Run the downloaded tool and follow the instructions displayed on your screen.