This is obviously a common problem. Happened to me too. The answer you gave is not helpful … because if I have to undo what AVG does so I can use the brwser, what's the point of having AVG TuneUp? re you going to update the software so it doesn't do this to Chrome? When?
Hello Priscilla,
We are sorry to hear that your Google chrome shows a black screen after using AVG. Please try to revert the changes made by AVG PC tune up using the steps provided in this article ( http://support.avg.com/SupportArticleView?urlname=How-to-revert-changes-done-by-PC-TuneUp ). Use this article to disable AVG Internet Security unlimited ( http://support.avg.com/SupportArticleView?urlname=How-to-use-Passive-Mode) and check if it works.
Please feel free to contact us for further assistance regarding AVG.
Thank you.
I did a tune up yesterday and I may have inadvertently files for Chrome. Now all I get is a black screen. I was wondering how to turn off AVG for a moment to see if that solves the problem or if there is more I need to do.
Thanks for any assistance you may be able to give
Hello Priscilla,
We are sorry to hear that your Google chrome shows a black screen after using AVG. Please try to revert the changes made by AVG PC tune up using the steps provided in this article ( http://support.avg.com/SupportArticleView?urlname=How-to-revert-changes-done-by-PC-TuneUp ). Use this article to disable AVG Internet Security unlimited ( http://support.avg.com/SupportArticleView?urlname=How-to-use-Passive-Mode) and check if it works.
Please feel free to contact us for further assistance regarding AVG.
Thank you.
Barry,
I can understand your frustration.
Please be informed that it is not recommended to put important Programs to Sleep.
Also, please add the Google Chrome to the Ignore List to avoid further conflicts while optimizing your computer.