Hi Thomas,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Initially, please clarify whether how you found that there is no network connectivity.
Meanwhile, please disable AVG protection temporarily to check if it is causing the issue & let us know.
If you are experiencing issues with Windows 10 being blocked from the internet, it is possible that your firewall settings are causing the problem. Here are a few steps you can take to troubleshoot and resolve the issue:
Check your firewall settings: Open the Windows Security app by searching for it in the Start menu or the search bar. Go to Firewall & network protection and click on Allow an app through firewall. Make sure that the apps you want to access the internet are allowed.
Disable the firewall temporarily: If you suspect that the firewall is the cause of the issue, you can try disabling it temporarily to see if that resolves the problem. Go to Windows Security > Firewall & network protection > Domain network (or Private network) and toggle off the switch for Microsoft Defender Firewall.
Reset your network settings: Sometimes resetting your network settings can help fix connectivity issues. Go to Settings > Network & Internet > Status > Network reset and select Reset now.
Update your network drivers: Outdated or corrupt network drivers can cause connectivity issues. Go to Device Manager, expand Network adapters, right-click on your network adapter, and select Update driver.
Restart your router and modem: Restarting your router and modem can sometimes help fix connectivity issues.
Hello Smith,
Thank you for the efforts.
We appreciate it.
If you have any concerns with AVG.
Please feel free to contact us anytime.
We will certainly help.
Thank you.
Hi Thomas,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Initially, please clarify whether how you found that there is no network connectivity.
Meanwhile, please disable AVG protection temporarily to check if it is causing the issue & let us know.