Blocked program

Hello Bjorn,
We regret the inconvenience caused. We would like to check once with your Samsung kies3 after disable the AVG Program.
Please follow up the article http://support.avg.com/SupportArticleView?urlname=How-to-disable-AVG to disable the AVG.
If you are able to continue with your Samsung Kies3 please let us know so that we can help you further. In case if you are still facing the issue with Samsung kies3 we would suggest you to uninstall and reinstall the software to check once.
Thank you.

I got a message from AVG some days ago that Samsung Kies3 was a virus. It was removed from the computer, but the icon was still there, and also the program as I could see. But Kies didnt accept my phone for backup, so I removed the program an tried to install it again. But I got this message:
" Samsung Electronics Co, Ltd, has been blocked and can not start programs on the computer ". This program is used to backup my phone to the computer, so how do I unblock it, to be able to reinstall it??
Björn

Hello Bjorn,
We regret the inconvenience caused. We would like to check once with your Samsung kies3 after disable the AVG Program.
Please follow up the article http://support.avg.com/SupportArticleView?urlname=How-to-disable-AVG to disable the AVG.
If you are able to continue with your Samsung Kies3 please let us know so that we can help you further. In case if you are still facing the issue with Samsung kies3 we would suggest you to uninstall and reinstall the software to check once.
Thank you.