Blocked using cruise website

Viruses & Threats
6

Hello Krishna
Your advice to switch off VPN and disabling AVG Antivirus DID WORK, and I was able to reach the cruise website and was able to do a search. But not yet by using the AVG Secure Browser !!
Please advise what to do OR you are able to fix my problem.
Thanks for ALL your help !!!
Werner R.

3

Thank you for replying, Werner.
Good to know you were able to access website with AVG protection turned OFF. Not to worry worry we will assist you with your concern.
In order to find the cause of it, we request you to get connect with our additional support. An email instruction has been sent which will help you get connected. If the email is not found in inbox do check on spam/junk folder.
Thank you for your patience, and I'm here to assist you further if needed.

2

Hello Werner,
Thank you for contacting AVG community support.
We understand that you are unable to access cruise website and suspect this might be caused by AVG.
Could you please let us know if you have enabled VPN and check again by switchiing it off.
Alternately, We request you to try Temporarily disabling AVG AntiVirus protection and check if you still face this issue: | AVG (https://support.avg.com/SupportArticleView?l=en&urlname=disable-avg-antivirus)
Thank you and keep us updated.

5

Hello Werner,
Thank you for contacting AVG community support.
We understand that you are unable to access cruise website and suspect this might be caused by AVG.
Could you please let us know if you have enabled VPN and check again by switchiing it off.
Alternately, We request you to try Temporarily disabling AVG AntiVirus protection and check if you still face this issue: | AVG (https://support.avg.com/SupportArticleView?l=en&urlname=disable-avg-antivirus)
Thank you and keep us updated.

1

I have been using this site for the past 2 years without a problem, the site is being used by millions of people and all of a sudden I cannot search or book with the company that is connected to this site.

It's very frustrating, ID90 people assured me that their site is working fine

PLEASE HELP

4

Hello Krishna
Your advice to switch off VPN and disabling AVG Antivirus DID WORK, and I was able to reach the cruise website and was able to do a search. But not yet by using the AVG Secure Browser !!
Please advise what to do OR you are able to fix my problem.
Thanks for ALL your help !!!
Werner R.