Hello Steve,
You've reached the AVG social media support channel.
We are really sorry to know that AVG is blocking your website and apologize for the inconvenience caused.
Since you suspect that this is a false detection being made by AVG, please submit the detected website for false-positive analysis using this link: https://www.avg.com/en-gb/false-positive-file-form#pc
Once you've submitted the false-positive report, our concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
Also, as a temporary fix please suggest your customers to add the website into exception.
Please refer this article to add exception: https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-scan-exclusions&q=exception&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-scan-exclusions&q=exception&supportType=home)
We appreciate your patience and understanding in this regard.
Thank you for understanding in advance!
Hello, I am posting here in the hope that someone from AVG Support will pick up this comment. We are getting reports from some of our customers that AVG has blocked our website. www.vintagetravel.co.uk. Please advise why the site has been blocked. Hopefully after reviewing it, you will clear any markers on our site and make sure you users can enter the site. This is a full commerce site, and your urgent attention would be very much appreciated
Hello Steve,
You've reached the AVG social media support channel.
We are really sorry to know that AVG is blocking your website and apologize for the inconvenience caused.
Since you suspect that this is a false detection being made by AVG, please submit the detected website for false-positive analysis using this link: https://www.avg.com/en-gb/false-positive-file-form#pc
Once you've submitted the false-positive report, our concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
Also, as a temporary fix please suggest your customers to add the website into exception.
Please refer this article to add exception: https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-scan-exclusions&q=exception&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-scan-exclusions&q=exception&supportType=home)
We appreciate your patience and understanding in this regard.
Thank you for understanding in advance!