Blocking pop ups / eliminating malware

AVG Protection
3

Hello Joanne.
Thank you for contacting AVG Community Support.
We acknowledge your concern with popups from Total AV.
We will certainly check and help you. 
It is possible that you are seeing this popup due presence of the Total AVG extension installed on the browser.
Hence we request you to try resetting the browser using the below link :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-reset-browser&q=reset+browser)
Please let us know the status of the issue after trying the steps.
We will await your response.

1

I have totally removed TotalAV from my computer however I keep getting pop ups on my google page.   How do I eliminate them / stop it from happening? Can AVG clear them out as I'm thinking they've left malware in my pc…

2

Hello Joanne.
Thank you for contacting AVG Community Support.
We acknowledge your concern with popups from Total AV.
We will certainly check and help you. 
It is possible that you are seeing this popup due presence of the Total AVG extension installed on the browser.
Hence we request you to try resetting the browser using the below link :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-reset-browser&q=reset+browser)
Please let us know the status of the issue after trying the steps.
We will await your response.