Hello Hodood,
Thank you for contacting AVG Community Support. We'd be happy to help you.
We understand your concern regarding activating subscription into PC which is purchased from Google Play. We are sorry to know this. We'll certainly check and help you out.
We are sorry to inform you that we have our products sold via multiple sales channels. The products purchased from the AVG website are handled by AVG. Which means, we directly hold the subscription details, determine its price(determined based on the market trends), will check on for its discount and check with its after sale services. The subscription sold via the Google Play store are handled by Google and we don't have any hand in them.
The subscription you have purchased from Google Play you can only use it on your Mobile. They will not support on your PC.
If you wish to use subscription on your Windows PC, we would request you to contact our AVG billing & sales team using this link: https://support.avg.com/support_sales?l=en they will help you with best deals.
Thank you and keep us updated.
I bought the ultimate package through Google Play Store and it is only working for my phone It is refusing to activate on my PC because I am using the wrong code and it tells me to check my email for the right code even though I have only received the google play recipe. and for some reason I cant access you're website to send you guys the email I bought the ultimate on
Hello Hodood,
Thank you for contacting AVG Community Support. We'd be happy to help you.
We understand your concern regarding activating subscription into PC which is purchased from Google Play. We are sorry to know this. We'll certainly check and help you out.
We are sorry to inform you that we have our products sold via multiple sales channels. The products purchased from the AVG website are handled by AVG. Which means, we directly hold the subscription details, determine its price(determined based on the market trends), will check on for its discount and check with its after sale services. The subscription sold via the Google Play store are handled by Google and we don't have any hand in them.
The subscription you have purchased from Google Play you can only use it on your Mobile. They will not support on your PC.
If you wish to use subscription on your Windows PC, we would request you to contact our AVG billing & sales team using this link: https://support.avg.com/support_sales?l=en they will help you with best deals.
Thank you and keep us updated.