Bought AVG Internet Security Unlimited, but showing that it expires in "X" days

AVG Protection
6

Hi Monty,

We apologize for the inconvenience caused, we request you to please attach us the screenshot http://avgclick.me/getscreenshot of the Expiry Message. Also make sure that you have logged into your AVG Dashboard with your AVG MyAccount. Here is a link for the instructions : http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate

Thank you!

1

Hi Monty,

Thank you for providing us the Screenshot, we request you to try Logging out of the AVG Dashboard and again Logging in once.

Thank you!

2

Logging out and back in initially didn't change the problem, but doing so a second time appears to have fixed it.

Wierd, but it worked. Thanks,

4

Monty, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

3

I provided a screenshot of my dashboard that shows I'm logged in and a screenshot of the AVG Internet Security with the banner across the bottom that says it expires in 10 days. I'm not sure what else you're asking for?

5

Hi Monty,

We apologize for the inconvenience caused, we request you to please attach us the screenshot http://avgclick.me/getscreenshot of the Expiry Message. Also make sure that you have logged into your AVG Dashboard with your AVG MyAccount. Here is a link for the instructions : http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate

Thank you!