Hello Robert,
I apologize for the inconvenience. Please uninstall AVG Cleaner from your MAC device [http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-Cleaner-for-Mac] and reinstall it [http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-Cleaner-for-Mac]. If the issue persists, please provide the screenshot of the trial message to check and assist further.
I bought
AVG Ultimate 2017 Unlimited
and it specifically says it includes:- All features from Internet Security
- AVG PC TuneUp®
- AVG Cleaner PRO for Android
- AVG Cleaner for Mac
- Protect & tune up all your devices from a single screen
Robert, If applicable… For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Robert,
I apologize for the inconvenience. Please uninstall AVG Cleaner from your MAC device [http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-Cleaner-for-Mac] and reinstall it [http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-Cleaner-for-Mac]. If the issue persists, please provide the screenshot of the trial message to check and assist further.