Bring asked to subscribe to Antitrack when my subscription is still active

AVG Protection
3

Hello Martine,
You've reached the AVG community support forum.
I am sorry to hear that, you are getting subscribe pop ups for the products which, you have already purchased. The reason, you might be facing this issue because sometimes without proper activation of the AVG applications, you might get the same pop up of the application.  

Please make sure to reactivate the application of your AVG subscription by following the below article :

After activating the application, if the issue persists, please follow the below instructions to turn off the marketing pop ups completely :

Please open AVG [Internet Security/ TuneUp/Driver Updater/Secure VPN] and click "Menu" > "Settings" > "General" > "Personal Privacy" .Within "Personal Privacy", please deselect options under the "Offers" and "Personalization" sections. This will stop any further offers of this type. If you need further assistance you can also follow the below article : I hope this help you to resolve the doubt. if you need anything else at all, feel free to message me at any time. I’d be happy to help.

Thank you for your understanding.
2

Hello Martine,
You've reached the AVG community support forum.
I am sorry to hear that, you are getting subscribe pop ups for the products which, you have already purchased. The reason, you might be facing this issue because sometimes without proper activation of the AVG applications, you might get the same pop up of the application.  

Please make sure to reactivate the application of your AVG subscription by following the below article :

After activating the application, if the issue persists, please follow the below instructions to turn off the marketing pop ups completely :

Please open AVG [Internet Security/ TuneUp/Driver Updater/Secure VPN] and click "Menu" > "Settings" > "General" > "Personal Privacy" .Within "Personal Privacy", please deselect options under the "Offers" and "Personalization" sections. This will stop any further offers of this type. If you need further assistance you can also follow the below article : I hope this help you to resolve the doubt. if you need anything else at all, feel free to message me at any time. I’d be happy to help.

Thank you for your understanding.
1

On my Windows PC I have AVG antitrack but your System  is asking me to subscribe to it again
i have noticed this several times It can lead to Double subscriptions and it makes one wonder if the original subscription is still active
has anybody else experienced this?
Can AVG take measures to prevent this?
Many thanks
Martine Wardman