Broken digital signature

AVG Protection
9

Hello Andrew,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG interface from where you are facing issues, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.

1

Every time i do a full scan i get a message that AVG (free) has found a file with a broken digital signature issued by Microsoft Corporation the file is C:\Program Files (x86)\InstallShield Installation Information{0DDDE141-9696-4E33-AB82-EF398169D7E5}\data1.cab"…i dont really know how to fix this 'broken file' and i have put it in the 'Exceptions' within AVG…any ideas how to fix this…Thank you…

8

Sarath…so i assume this will not cause me problems…as you can see i have put the 'file' on the 'exceptions' list, i guess it will always show up when i perform a full scan with AVG (free) as a file 'not scanned' (as its on the exception list) or should i put the whole 'folder' (Ulead Photo Impact XL) on the exception list' will that stop AVG flagging it as not scanned or will this just be the same as just putting the 'file' on the 'list'…(as i have done now)…any ideas why this is 'broken'

2

Hi Andrew,
I understand your concern and checked with the details. In order to fix the Issue Please add the application 'Ulead Photo Impact XL' to AVG exception list and check with the issue.
After this If the issue still persist please feel free to contact us.
Thank you.

4

Hello Andrew,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG interface from where you are facing issues, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.

3

sorry seemed to have posted the same thing twice…

5

Hello Andrew,
We regret for the inconvenience caused.
Please provide us the screenshot of the issue you are facing on AVG user interface. You can use this link http://avgread.me/1aZxsAV to show steps to create screenshot.
Thank you.

6

ANDREW, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

7

Hi Andrew,
In this case I will suggest you to put the whole file in to AVG exception list and check with the issue again. It will get fixed once it added to exception and  If the issue still persist please contact us again.
Thank you.