Hello Mark,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
Are you receiving pop ups to buy AVG PC tune up?
Have you tried AVG PC tune up Trial on your system?
Could you please take and send the screenshot of the popup that you are receiving so that we can understand and assist you better in resolving it? To take a screenshot please follow the instructions mentioned in this link: avgread.me/1aZxsAV .
Do you want to cancel your Auto renewal for AVG Protection?
Thank you.
DON'T DARE TO AUTO RE-BILL ME ONCE MY LICENCE EXPIRES… I'VE HAD IT WITH YOUR F-CKING "TUNE UP" POP UP!
I DELETED EVERY SINGLE THING THING IN THE AVG FOLDER ASSOCIATED WITH "TUNE UP" YET IT CONTINUES.
DIDN'T PAY $50.00 TO PUT UP WITH THIS S*HIT.
I'M FINISHED WITH AVG.
Hello Mark,
We are sorry to know that the issue persists even after uninstalling AVG PC Tune up. We request you to use our tool 'AVG Remover' which will remove all AVG traces. Please follow these instructions to remove all AVG programs and its traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After restarting your computer, you may need to manually uninstall/delete any remaining AVG applications from 'Control panel' and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then I request you to install your program 'AVG Protection' by following the instructions in http://avgread.me/1FKGRZI .Please follow these instructions and let us know the status. Thank you.
I just cancelled my auto renewal and my subscription.
I'll put up with AVG until Dec. 11th 2016 then purchase another company's product.
I did not pay $50.00 to be harassed by pop ups.
I've deleted the following from the AVG program folder yet the dam "Tune Up" pop up continues.
1- "Tuneup"
2- "banners"
3- "AVG PC TuneUp"
4- "awacs"
5- "TuneUpa"
I'm finished with AVG… I will use my paid "PRO" version until it runs out on Dec 11 2016.
3-
Hello Mark,
We certainly understand your frustration. We see that you have purchased AVG Protection multi device and please note that AVG PC Tuneup is not included in your subscription. It should be a trial version of PC Tuneup you installed on your PC and it might have expired. So it is asking you to purchase Pro version of AVG PC Tuneup (Performance). Appreciate your understanding. Thank you.
I am not using any "trial version", I am using a "$50.00 paid Pro" version.
TELL ME IN CLEAR PLAIN ENGLISH "WHICH FILES/FOLDERS" TO DELETE TO STOP BEING HARRASSED BY YOUR UN-ENDING "TURN ON TUNE UP" POP UP???
Over the last 48 hours I've read a dozen forums with DOZENS of AVG users sick of and fed up with the un-ending harrassing AVG Pop ups… every person asking for help on how to stop the pop ups… get's no help, instead gets the same "placating aplogetic" answers from "the AVG team" which NEVER address's the problem and from what I've seen… never will.