Hello ERNESTO,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing the subscription on your computer. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Yesterday, 04/27/2024, I bought the following software, AVG ANTIVIRUS & SECURITY for Android, for $16,000.oo Colombian pesos. I installed it on my cell phone and then tried to enable it on my computer on which I have it installed.
AVG TuneUp (Multi-device). I consider that there is misleading advertising when they did not warn me that I should buy AVG ANTIVIRUS & SECURITY for a computer and from there I could enable it for my cell phone and for all my family members, who are 3 people. I am grateful for providing me with a favorable solution to overcome this impasse since I am a client.
Hello ERNESTO,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing the subscription on your computer. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.