Buy two times in a year AVG TuneUp. How can I change?

Hello Tessa,

We will explain you this.
You have recently bought AVG TuneUp on 3rd November 2018 whereas the auto renewal for your previous TuneUp was enabled.
Hence, the other charge was debited automatically for its renewal.
Since both are for the same product, the validity of TuneUp - Unlimited Devices is now 11th June 2020.
Would you like to keep using the product till this validity or get refund for the recent order made on 3rd November 2018?

I buy AVG TuneUp in May and now again. This is a mistake. How can I change this?

Hello Tessa,

We will explain you this.
You have recently bought AVG TuneUp on 3rd November 2018 whereas the auto renewal for your previous TuneUp was enabled.
Hence, the other charge was debited automatically for its renewal.
Since both are for the same product, the validity of TuneUp - Unlimited Devices is now 11th June 2020.
Would you like to keep using the product till this validity or get refund for the recent order made on 3rd November 2018?