Buyed PC TuneUp from AVG antivirus free app

AVG Performance
5

Hi Loes,

We're glad to clarify this for you.
Upon checking our records, we see that you've placed the order for AVG TuneUp via online banking.
Hence, the order is in pending status. Usually orders placed via online banking might take 8 business days to get processed.
Once the order goes through successfully, you'll receive the order confirmation email.
Thank you for your understanding in advance!

1

Hi. I buyed the AVG PC Tuneup through AVG antivirus free app. I paid digital. 
After that i don't received a confirmation email or any access to AVG PC Tuneup!?!
Can you help me?

2

Thank you for updating the order status, Loes. We're glad to help you with the activation process. 
As it isn't recommended to share the product details over this post, we've sent you an email including the activation steps & activation code.
Please follow those steps to activate & let us know if it helps.

3

Thanks for your comment.
I have already received the confirmation.
I downloaded and installed the product. 
I logged in en I can use it.
But the product says it is a 29-day trial version.
I cannot enter the license number anywhere.
Can you help me?

4

Hi Loes,

We're glad to clarify this for you.
Upon checking our records, we see that you've placed the order for AVG TuneUp via online banking.
Hence, the order is in pending status. Usually orders placed via online banking might take 8 business days to get processed.
Once the order goes through successfully, you'll receive the order confirmation email.
Thank you for your understanding in advance!