Hello Bruce,I certainly understand your concern. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Supposidly my AVG removed (Client) files thought to be of harm and now this pops up and I have no sound and Windoows techs canot esternally scan my laptop or remote access my laptop with the files missing. I went to AVG vault and tried to reinstal (client) files I see in there, but no good?
I am fairly good at computers, but 6 hrs later I have no fix.
Reply:
Hello Bruce. Kindly follow the instructions in the email to download and run a remote control applet which help you to connect to our remote support team. Thank you.
To see the entire conversation, click: https://support.avg.com/answers?id=906b0000000D45AAASr>
I get this answer and all it does in foillowing this link is to come right back to this conversation? There is no link to a remote control applet?
Hello Bruce,I certainly understand your concern. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Also Besy Buy GeekSquad and also Windows Techs want $99 to $200 to fix the problem, grrr I do not want to get rid of the pop up I see here on AVG, I want to fix the problem by getting the needed files back