C:\windows\syswow64\xtuservice.exe

Greetings,

Please accept our apologies for the inconvenience this has caused you.
To further look into this & help you, we request you to share us a screenshot of the threat message you've been receiving.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance!

When trying to use PC, Avg tells me this file is infected and that it is is being added to quarantine. This does not happen and the vault remains empty and I cannot get rid of the message. The same thing happens with a file related to dell alienware command center.

Please can anyone help?

Thanks.

Greetings,

Please accept our apologies for the inconvenience this has caused you.
To further look into this & help you, we request you to share us a screenshot of the threat message you've been receiving.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance!