Can not find original email

AVG Subscription
3

Hello Malcolm,

We have replied to your original post: https://support.avg.com/answers?id=9060N0000005N0t where you requested for refund.
Keep up the conversation from it to get further assistance regarding refund.
Are you getting the emails saying that you have to 'go to original email' when you try to submit the refund ticket through this https://support.avg.com/RefundForm?l= link.?

1

hi i would like refund but keep getting email saying that i have to go to original email 
which i put on here but can now not recover it
how do i recover email

2

Hello Malcolm,

We have replied to your original post: https://support.avg.com/answers?id=9060N0000005N0t where you requested for refund.
Keep up the conversation from it to get further assistance regarding refund.
Are you getting the emails saying that you have to 'go to original email' when you try to submit the refund ticket through this https://support.avg.com/RefundForm?l= link.?