Can only access Virus protection

Hi Rosemary,
In order to analyze it please provide us with http://download.avg.com/filedir/util/AVG_SysInfo.exe output (run it after inducing described behavior) using this tool and please add detailed description of issue.
Thanks

Hi Rosemary,
In order to analyze it please provide us with http://download.avg.com/filedir/util/AVG_SysInfo.exe output (run it after inducing described behavior) using this tool and please add detailed description of issue.
Thanks

I really do not understand what you want me to do so I shall Uninstall the AVG products and re install and see it that helps.

Message:  The procedure entry point GetTULicenceObject could not be located in the dynamic link library tulic.dll.
this means I have no access to Tune Up or Maintenance.   The Virus programme seems to be working.
what to do to fix this please.

I had started to uninstall AVG when your email came so I continued and uninstalled Security programme but had problems with Tune Up and Tools so deleted these programmes.  I then re downloaded the two programmes and this seems to have solved most of the problems.  I had downloaded an Embroidery machine software programme and this seemed to upset AVG.  I do hope I have succeeded.
thank you
Rosemary Fulton
I really do not understand what you want me to do so I shall Uninstall the AVG products and re install and see it that helps.