Can’t cancel subscription

Hello Savannah,

I will check this for you.

I'm unable to find any active subscription of AVG with this email address.

I have sent you an email, please reply to that email with the order number you have to assist further.

The tablet my subscription was made on is no longer in use. I am not able to cancel the subscription through that tablet, so I am being charged for a subscription I can not use. It has not been in use for 2 years, I was not aware I was still being charged until I revived a “renewed” email. Please let me know how I can get this cancelled. I will provide any information needed. My email for the account is savannahthymekizzia@gmail.com I have my order number and other info as well. 

Hello Savannah,

I will check this for you.

I'm unable to find any active subscription of AVG with this email address.

I have sent you an email, please reply to that email with the order number you have to assist further.