Can´t start AVG TuneUp

Hello Herbert,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000DNoK .Please try to keep whole conversation in one question/thread to speed up resolution. Thank you.

I cannot start TuneUp. The icon at the desktop doesn´t have any reaction. So I removed all and made a new installation, got my access with the key-code. The same problemes. In the task I started with the button and it appears "Open", but nothing happened. What can I do? Thank you.

Herbert, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. 
AVG Guru

Hello Herbert,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000DNoK .Please try to keep whole conversation in one question/thread to speed up resolution. Thank you.