Steven, Did you download & run the McAfee total removal tool… (http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe)?.
AVG Guru
I bought a new computer i hae windown 10 on it, my sent me a invite for his ZEN, but it would never install all the way, I reiws to uninstall it but it says i have to uninstall AVG 2105 1st so i did that, still gives me the same error, so i tried to reinstall it from the web it goes through most of it then comes up with an error, when i go to the page on AVG it say cant find that error any help Error is Severity: error
Error Code 0xE001003D Error message: specified file was not found
Additional message: An invalid control file has been received, please try again later,
Context: Initalzation of tghe AVG Online Installer, ANy help, Of course iI had all ready unstalled the Mc Af. which came with the computer per the we site instructions from AVG so now i Have no protection
Hello Steven.
I apologize for the inconvenience caused. We have checked our records and found that you have purchased AVG Internet Security (1 computer) in our database. Also, we would like to keep you informed that AVG Zen is a different interface where you are trying to download on your computer. So, we request you to uninstall all the AVG products and you can reinstall AVG Internet Security on your computer. Please have a look at this article http://avgread.me/1bsCjtC to reinstall AVG. Please feel free to contact us for any further assistance. Thank you.