Hi Patricia,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
The recent incidents with us will be documented & we've it on our records.
Upon checking the previous incident (refund request), we see that our colleague has sent you a follow up email after the chat got disconnected, to which you've already replied.
The concerned team will get back to you at the earliest. Please wait for an email from them. Thank you in advance!
Can recent chats with AVG be seen since chat kept closing. I was chatting after unsubscribing, requesting a refund. I never received confirmation about the refund which is accepted until 10-3-23, which is getting very close. I would hate it to not be confirmed and then denied after the expiration date.
Hi Patricia,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
The recent incidents with us will be documented & we've it on our records.
Upon checking the previous incident (refund request), we see that our colleague has sent you a follow up email after the chat got disconnected, to which you've already replied.
The concerned team will get back to you at the earliest. Please wait for an email from them. Thank you in advance!