Can you understand the people on their phone support?

General discussion
1

I just spent 15 minutes waiting for phone support to answer.  Then I got a person probably in India. 
I couldn't understand about 50% of what she said and she would talk over me when I was trying to explain the issue.  I had to give up, and remember, I had already waited 15 minutes (not an exageration I have an Iphone and verified it) so I don't give up easily.  What kind of support have you all had with them?

3

RANDOLPH, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000Dcg4AAC).
AVG Guru

2

RANDOLPH, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000Dcg4AAC).
AVG Guru