Cancel a recuring sub thats not active and get a refund for this trash software

Hello Apple,
Thank you for contacting AVG Community Support.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Why can i not request a refund for a recuring fee you charged me even while the account says it will not renew WTF.
Can not contact anyone as all emails are auto reply and no links lead to talking to support.

Hello Apple,
Thank you for contacting AVG Community Support.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.