Hi Merv,
We realize the situation and would be sure to help you with this.
We cancelled auto-renewal of your active subscriptions and you will not be charged in future.
According to the refund policy, we could process refund for those orders that are less than 30 days from the date of purchase. We initiated a refund for your recent renewal of AVG Internet Security multi-device product in the amount 99.99 AUD. An e-mail confirming the same has been sent to you.
If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.
Please cancel ALL of my subscription and any Direct Debit in your system as of 12/6/19. I have cancer and need all of the money I can get my hands on to pay for treatment. Thank you very much.
Merv
Hi Merv,
We realize the situation and would be sure to help you with this.
We cancelled auto-renewal of your active subscriptions and you will not be charged in future.
According to the refund policy, we could process refund for those orders that are less than 30 days from the date of purchase. We initiated a refund for your recent renewal of AVG Internet Security multi-device product in the amount 99.99 AUD. An e-mail confirming the same has been sent to you.
If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.