Cancel any relationship with you

Hello Carlos,
We regret for the inconvenience caused. Could you please confirm whether you are trying to cancel the auto renewal for your AVG program's?
Thank you.

On their website YOU CAN NOT cancel anything, do you take me for idiot?

Thank you for the clarification.
We have successfully cancelled the auto renewal of your AVG subscription.
You won't be charged automatically for AVG subscription.

Hello Carlos,
We regret for the inconvenience caused. Could you please confirm whether you are trying to cancel the auto renewal for your AVG program's?
Thank you.