How do I go about getting a refund. I note in my account that money has just been taken from my account for what I assume is an auto-renewal after a year. I do not wish to renew since each time I ran the software that I paid for, if it found an issue, it did not solve the issue. Its solution was to ask me to buy another AVG product, to solve it, which I think is totally unreasonable.
Hello Malcolm,
You've reached the AVG community support forum.
We are sorry to hear that you want to cancel and get a refund for AVG subscription.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Malcolm,
You've reached the AVG community support forum.
We are sorry to hear that you want to cancel and get a refund for AVG subscription.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.