Cancel subscription and refund product purchases

Hello John,
Thank you for contacting AVG Community Support.
We understand that you wish to cancel and get refund for AVG subscription.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

My computer does not function properly with the purchased AVG software products.
My computer software is Windows 7. No mention in AVG purchase info that Windows 10 was needed. 
Please cancel my orders and refund my purchases.
Who can a call at Digital River to discuss?
John Hofbauer
(Email address removed)

Hello John,
Thank you for contacting AVG Community Support.
We understand that you wish to cancel and get refund for AVG subscription.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.