Cancel subscription AVG PC TuneUP

Hello Wilfried.
We acknowledge the request and certainly help you.
However, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this order. Please revert it containing those details.

Hello Wilfried.
We acknowledge the request and certainly help you.
However, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this order. Please revert it containing those details.

On 8 nov 2020 I recieved a e-mail off You renew . I like to stop my subscription but i can not find  to do this