Hello Andres,
I'm sorry for any inconvenience caused. I have cancelled the automatic renewal for AVG PC TuneUp (expires on 11/9/2018). The license will not be renewed and no money will be taken from your account for the renewal. You can login to AVG MyAccount (https://myaccount.avg.com/en-us/my-account-login) to see your active AVG PC TuenUp subscription. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.
Hello Andres,
I'm sorry for any inconvenience caused. I have cancelled the automatic renewal for AVG PC TuneUp (expires on 11/9/2018). The license will not be renewed and no money will be taken from your account for the renewal. You can login to AVG MyAccount (https://myaccount.avg.com/en-us/my-account-login) to see your active AVG PC TuenUp subscription. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.
Any one can tell me how to get rid of an automatically revenue. I had tried by the web, but nothing appears, even the product from the one they are charging in my credit card doesn´t appears in my account.
It is unacceptable to be charging for a product that is not available in my account and that I'm not using.
Hello Andres,
I understand the inconvenience.
As per your request, I have forwarded the case to refund team and the reference is 05644273.
Keep checking your email to know about refund status.
Your patience is much appreciated.
Hello Alok,
Again I have being charged to my credit card USD 44,99 (dated 25/10/17). I need the refund and make sure no more charges will take in the future.
Thanks
Andres Leppe