Hi Javier,
We're sorry for the inconvenience caused.
However, upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here. It's possible that it's registered under one of your alternate or misspelled email addresses.
We've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.
My subscription renewed automatically. Is there any way to undo it? I don’t want to continue with my subscription. I can't find the subscription in my account, and I want to cancel it. I have received a payment and I demand a refund
Hi Javier,
We're sorry for the inconvenience caused.
However, upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here. It's possible that it's registered under one of your alternate or misspelled email addresses.
We've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.