Hi AVG,
I wish not to subsribe the paid version. I got a paypal notification payment was made. I do NOT wish to subcribe and would like to request the refund. It just auto deducted payment without my consent. I have clicked unsubcribe in my account today. Please advise asap.
Hi Weng,
We acknowledge your refund request.
This happened due to auto renewal, which you agreed to in T&C.
Our system also sent prebilling reminder emails.
Anyway, as requested, I have initiated the refund of the subscription amount.
The refund will be returned to the payment method used to make your purchase within 5 business days.