The support available here is in English currently. You can for example use Google Translator for translation purpose.
Thank you for letting us know the reason through your other post, Roberto.
If you reconsider, we can help you to change the language of the program on your computer.
However, upon checking your account, we're unable to locate the subscription. It might be under your alternate account.
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.
Hello Roberto,
We are glad to look into this and help you.
The support for this channel is available in English. Please use a translator (for example, http://translate.google.com/) to read our reply.
May I know the reason for cancelling the AVG subscription please?
This will help us to improve our services and to provide a better resolution.
Thank you.
For your convenience, we have provided the translation below which was done using Google Translator.
Hola roberto Nos complace investigarlo y ayudarlo. El soporte para este canal está disponible en inglés. Utilice un traductor (por ejemplo, http://translate.google.com/) para leer nuestra respuesta. ¿Puedo saber el motivo de la cancelación de la suscripción de AVG, por favor? Esto nos ayudará a mejorar nuestros servicios y a brindar una mejor resolución. Gracias.Sres. AVG. mi suscripción vence el próximo 15 de Septiembre y no puedo encontrar la forma de hacerles saber estar resolución.
Por lo expuesto a fin de no tener inconvenientes solicito tengan a bien hacerme saber como debo proceder para tal fin.
Por otra parte llevo a vuestro conocimiento que desinstalaré de mi PC sus productor y que informare a la Tarjeta Visa la anulación de vuestro cobro su es que lo pasan a la mocionada tarjeta.-
Sin otro particular por el momento y en espera de vuestra respuesta a mi correo, los saluda con distinguida consideración
Lic. RG Giusti
The support available here is in English currently. You can for example use Google Translator for translation purpose.
Thank you for letting us know the reason through your other post, Roberto.
If you reconsider, we can help you to change the language of the program on your computer.
However, upon checking your account, we're unable to locate the subscription. It might be under your alternate account.
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.