Canceled my account and just got billed again

i cancelled my subscription. I was just charged again. I want my account canceled this time.

Hi Jane,

You've reached the AVG community support forum.
Upon checking your account, I can see that you've already contacted our sales team regarding the same issue.
Since you're a valuable customer, instead of a full refund, they offered to process a 50% partial refund for your AVG Secure VPN (10 devices) subscription and you've accepted their offer.
The partial refund may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.

Hi Jane,

You've reached the AVG community support forum.
Upon checking your account, I can see that you've already contacted our sales team regarding the same issue.
Since you're a valuable customer, instead of a full refund, they offered to process a 50% partial refund for your AVG Secure VPN (10 devices) subscription and you've accepted their offer.
The partial refund may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.