Canceling my subscription

Hello Elen,
Thank you for contacting AVG Community Support.
We certainly check and help you.
We have already replied to the Original post please check and revert to us.
We'd recommend you keep the entire conversation in one threat to speed up the resolution.
Thanks for your understanding in advance.

I want to cancel my subscription.  
Your directions state"click on the unsubscribe TILE". What is a tile and where is it?

Hello Elen,
Thank you for contacting AVG Community Support.
We certainly check and help you.
We have already replied to the Original post please check and revert to us.
We'd recommend you keep the entire conversation in one threat to speed up the resolution.
Thanks for your understanding in advance.