Cancellation and refund

How do I cancel and request a refund for my subscription, it has just renewed today. 
The number wouldn’t work 
Hello Kelly,
Your refund request has been initiated already and the confirmation email regarding the same has been sent to your registered email address.
Please check your inbox, spam and junk folders for an email and revert us if you need further help.
Hello Kelly,
Your refund request has been initiated already and the confirmation email regarding the same has been sent to your registered email address.
Please check your inbox, spam and junk folders for an email and revert us if you need further help.