Hello Bryan,
You have been charged for the automatic renewal of AVG Secure VPN (60-day Trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
We have initiated refund for this order. Once the refund is completed, the money will be credited within 5 to 7 Business days.
Please cancel my subscription & credit my account £49.99, on order number 56229033300
I did not agree or even have an account set up with yourselves
Hello Bryan,
You have been charged for the automatic renewal of AVG Secure VPN (60-day Trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
We have initiated refund for this order. Once the refund is completed, the money will be credited within 5 to 7 Business days.