Hello Rainer,
We acknowledge your refund request. We understand your situation.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address regarding the refund process. Please check for the email and revert to us.
Thank you.
Hello I have an old ASUS Eee PC with 2GB Ram and 250 GB HD running on Win 7 SP1. I have installed AVG Secure Browser, Internet Security, Tune Up and Driver Updater. My problem is the following: since installation the computer is very slow. Looking on Task Manager it is full of AVG files and takes about 30 min before I can open anything else or open a browser for internet. Most of the time I get the message Page unresponsive, wait. I have had AVG support twice on the computer by remote access but it hasn't solved the problem.
I am now coming to the conclusion that these programs are unsuitable for this computer. I am not a computer wizz and use it for writing letters and Emails. Also Win 7 suits me fine. I can't get on with Win 10. My questions are: 1, Can anything be improved and how. If not, how can I uninstall all AVG software and be sure no leftovers remain on the HD? I have obviously paid for those subscriptions before finding out that my computer is really too old for this. There is also no warning concerning this matter. As the subscriptions go to 2022 and 2023, can I get a refund due to unsuitability for me??
Any help is appreciated.
Hello Rainer,
We acknowledge your refund request. We understand your situation.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address regarding the refund process. Please check for the email and revert to us.
Thank you.